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Terms of Service

Terms of Service

The website www.peepingt.com is owned by Peeping-T Ltd, registered office:

118 Sheringham Avenue, Manor Park, London, E12 5PE.
Our company registration number: 6007453.
Our Vat number: 913452933

You may contact us at the above mentioned address and through the following means:
email: hello@peepingt.com
Telephone: +44(0)7380 399373

The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at http://ec.europa.eu/consumers/odr/

We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body. The competent body in this matter is:
The Ombudsman Service Ltd (Ombudsman Services: The Consumer Ombudsman) Wilderspool Park
Warrington, WA4 6HL
United Kingdom
Website: http://www.ombudsman-services.org; 

The following Terms and Conditions apply to the use of this website, please read carefully, by using this site you agree to these terms and conditions. If you do not accept these terms do not use this website. The Terms and Conditions were last updated 29 January 2019.


1.1 When registering with www.peepingt.com you must ensure you provide us with the correct details of time of registration if your details happen to change you must inform us promptly.

1.2 If you breach any of your obligations under these Terms and Conditions we may suspend or cancel your registration under our reasonable discretion. If you wish to cancel this agreement please contact customercare@peepingt.com at any time, you must however stop using this site.


2.1 You may order items from this site that must only be purchased for personal use. At checkout will have the opportunity to check your and amend or correct any details. An e-mail acknowledgment will be dispatched so after order has been placed on the site.

2.2 Our acceptance of your order commences once your order has been dispatched.

2.3 An order may not be accepted due to any of the following reasons:
(a) Payment authorisation was declined
(b) Goods were unavailable
(c) Items not correctly described or priced



In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Pay later

Further information and Klarnas user terms you can findhere. General information on Klarna you can findhere. Your personal data is handled in accordance with applicable data protection law and in accordance with the information inKlarna's privacy statement.


4.1 The cost of packaging will be clearly indicated at checkout for your agreement before the completion of your order. Please refer to our customer services section– Shipping/Delivery for a full breakdown of our services.

4.2 We aim to dispatch your order in the UK within 24-48 hours. Allowance should be made on orders placed on the weekends and public holidays.

4.3 We are not liable for loss or delayed deliveries due to matters out of our control. If any item fails to reach you please allow up to 5 working days to contact us at customercare@peepingt.com


5.1  a) You have the right to cancel your order/contract within 90 days without giving any reason. The cancellation period will expire after 90 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
b) Loaned products (back up sizes) under the Try-Out service must be returned within 7 days. If the loan product is the size you wish to keep, you must return the fully paid for size within 7 days to comply with our 7 day Try-Outs return policy.

5.2 To exercise the right to cancel, you must inform us by email, phone or in writing to  of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or email) to:
118 Sheringham Avenue
E12 5PE
Email: customercare@peepingt.com
Tel: 07380399373

5.3 Unless otherwise stated you will bear the cost of returning goods to us using a traceable delivery service. The cost to return is non-refundable. During promotional periods or through memberships we will notify you of any free returns offers. Goods must be returned to PEEPING-T LTD, 118 Sheringham Avenue, London E12 5PE, England

5.4 If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the
supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

5.5 We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

5.6 We will make the reimbursement without undue delay, and not later than –
(a) 14 days after the day we receive back from you any goods supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.

5.7 We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

5.8 You shall send back the goods or hand them over to us without undue delay and in any event not later than 90 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 90 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

5.9 Loaned products must be returned within 7 days.  If you fail to return at least the loaned item(s) by the due date stated you will be charged a late fee for everyday the loaned product is late, up to an amount equal to one hundred percent (100%) of the retail value. 


6.1 The goods and services available at Peeping-T website are for persons resident in the UK, Europe and the rest of the world.

6.2 The products and services are subject to availability and can be retracted at any time.

6.3 There will be times when Peeping-T website will be unavailable or restricted due to maintenance or improvements


7.1 Peeping-T Ltd site are provided without any warranties or guarantees. We do not accept responsibility for any kind of loss or damage that may result to you or a third party in connection with this website. Peeping-T are not liable to you for the following:
(a) Technical problems or errors of the Peeping-T site
(b) Incompatibility of software, telecommunications equipment, viruses, downloading of any materials from this site or any websites linked to this website.

7.2 Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury caused by our negligence or fraud

7.3 Accepting this Terms and Conditions you accept that we will not be liable to you or a third party for any consequential or incidental damages (including but not limited to loss of income, profits, loss of privacy, or loss of data) or any direct, indirect special or punitive loss or damages whatsoever that arise out of or related to the Peeping-T website.

7.4 If by using this website you would need to repair or correct any equipment or software you assume all costs thereof.


8.1 Information received by you will not be disclosed or passed onto third parties.

8.2 We collect information from you for the purpose of processing your order. The information we ask for are:
(a) Name
(b) Address
(c) E-mail address
(d) Contact telephone number
(e) Credit or debit card details

8.3 We will only use your e-mail address to inform you about future products and services. If you choose not to receive this service you can unsubscribe to our mailing list and we will cease this service immediately. We will also ensure your e-mail address is not passed onto third parties unless otherwise agreed.

8.4 If you request information about your account please e-mail us. If you find any inaccuracies we will amend or delete them promptly.


9.1 In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find at the link below. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.


10.1 You may not assign, sub-license or otherwise transfer any of our rights under these terms and conditions

10.2 We shall not be responsible for breach of these Terms and Conditions beyond our control.

10.3 Only the parties to these Terms and Conditions have the right to enforce them under the Contracts (Rights of Third Parties) Act 1999.